Choose a model for the work you need to doMe
← Use casesKnowledge & work

Enterprise knowledge & cited Q&A

Organize documents into a searchable knowledge base. Answers should use current material and show sources, scope, and versions.

What to prepare

Inputs

Documents with confirmed permissions, update rules, user roles, and common questions.

What to produce

Deliverables

A cited Q&A workflow, document index, evaluation questions, and update process.

Step-by-step workflow

Break the work into verifiable stages, then choose models and supporting tools.

  1. 01

    Organize documents and permissions

    Deduplicate and label versions, departments, effective dates, and access rules.

  2. 02

    Build the retrieval index

    Chunk and embed documents while retaining titles, sections, and original links.

  3. 03

    Generate cited answers

    Retrieve relevant passages before generating an answer. Explain gaps when evidence is insufficient.

  4. 04

    Evaluate and update continuously

    Test retrieval and citation accuracy with real questions. Update the index when documents change.

Required model capabilities

Combine models for the actual stages. The directory includes candidates matching one or more of these capabilities.

View matching models

Supporting tools

Document parsingVector database & permission-aware retrievalQ&A evaluation set

Selection & delivery checks

  • Select embedding, retrieval, reranking, and generation components separately.
  • Apply access filters before and after retrieval; prompts alone are insufficient.
  • Evaluate fidelity and citation support, not just fluency.

An example request

Index enterprise documents with embeddings, retrieve evidence, and answer with a text model. Cite sources, document versions, and evidence gaps for each answer section.
Find models for this request

Related scenarios

All scenarios