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User interviews & insights

Transcribe interviews into locatable text, organize behaviors, motivations, and barriers by theme, and retain quotes supporting each insight.

What to prepare

Inputs

Interview guide, recordings cleared for use, participant groups, and research questions.

What to produce

Deliverables

Timestamped transcripts, thematic coding, insight cards, and follow-up validation questions.

Step-by-step workflow

Break the work into verifiable stages, then choose models and supporting tools.

  1. 01

    Transcribe and review

    Process recordings with speech recognition, then check names, terminology, and speaker attribution.

  2. 02

    Organize behavioral evidence

    Separate actions users actually took, subjective opinions, and expectations about the future.

  3. 03

    Code and compare themes

    Apply a consistent coding scheme across users. Record common patterns and counterexamples.

  4. 04

    Connect insights to decisions

    Link insights to requirement hypotheses and validation plans, with quotes and timestamps.

Required model capabilities

Combine models for the actual stages. The directory includes candidates matching one or more of these capabilities.

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Supporting tools

Audio transcriptionQualitative coding sheetInterview repository

Selection & delivery checks

  • Check speaker separation, timestamps, accents, and long-audio limits.
  • Small interview samples do not establish population percentages.
  • Remove unnecessary identifiers while preserving quote context.

An example request

Transcribe user interviews with timestamps, summarize behaviors and barriers by theme, and attach quote evidence to every insight.
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